# Automate the operational tax, not the human judgment

- Category: product
- Author: Flavius D. (https://indie.md/people/flavius/)
- Source: https://indie.md/journeys/flavius-pace/
- Canonical URL: https://indie.md/advice/automate-the-tax-keep-the-judgment/

Pace does not decide who gets hired; it removes the 40 minutes of note-taking, write-ups, and scorecard wrangling around each interview so the human can focus on judgment. For tools that sit on high-stakes human decisions, that line matters: automate the busywork that surrounds the decision, and leave the decision to the person. Buyers trust a tool that makes them faster far more than one that tries to replace their judgment, and the busywork is where the real time is lost anyway. Find the operational tax around the decision and kill it, but keep your hands off the decision itself.