# Charge the firm that already keeps the file

- Category: business
- Author: Andrei Gudiu (https://indie.md/people/andrei-gudiu/)
- Source: https://indie.md/events/indie-tm-15-timisoara-august-2026/
- Canonical URL: https://indie.md/advice/charge-the-firm-that-already-keeps-the-file/

ACTE123 had 63 users and none paid. The room's preferred customer was not "everyone who hates bureaucracy." It was the registration firm, the kindergarten, the administrator, or another office that already collects documents and cares when a file is wrong. Those buyers define their own procedures. They can import an existing procedure with a model and spend less time building. The consumer vault can stay free while the organization pays for the workflow. Roviniete.ro turning over 69 million lei proves paperwork budgets exist. It does not prove a consumer will pay for Plus. Price the person who fails an inspection when the folder is incomplete.