Product Let users upload a photo instead of filling a form
Software engineer turned curator and community builder
When your onboarding asks for data the user is already holding on a card or a document, do not make them transcribe it. Let them photograph it and run OCR to pre-fill the fields. Raul's RCA flow replaces a dozen manual inputs with a single photo of the car registration and the current policy, and every field removed before the user sees value is a measurable lift in completion. The pattern generalizes to anything printed: an invoice, an ID, a label, a receipt. The cost of an OCR pass is now low enough that asking the user to type what a camera could read is a friction you are choosing to keep.
Related advice
Raul Manual curation is a moat, not a limitation
Algorithms can scrape job boards. Nobody can automate the judgment call of "is this company actually calm or just marketing itself as calm?" Raul manually researches every company in his directory, checking employee tenure, real policies, and community feedback. That process is slow, but it's the entire value proposition. What feels like a bottleneck is actually what customers are paying for.
Raul Start with a spreadsheet, not a SaaS
Raul's entire business started as a personal spreadsheet shared with friends. He didn't buy a domain, set up payments, or write a line of code until real people asked him to keep going. A spreadsheet forces you to do the work manually, which teaches you what the actual product is. If your idea can't survive as a spreadsheet first, it probably won't survive as a SaaS either.
Raul Never let a call to action lie about what it does
Raul's RCA flow had a button that promised to "see the price" and then, on click, just pushed the user deeper into the funnel instead of showing a price. That gap between what the button says and what it does is a small dishonesty, and each one teaches the user to distrust the next button you ask them to press. In a flow where trust is the currency, a CTA must do exactly what it claims. Either deliver what the label promises right there, or rewrite the label to match reality. A misleading button buys one extra click and costs you the user's belief in everything after it.
Raul Record videos with your face in the corner
Use Loom or similar tools to record product walkthroughs with your face visible in the corner. People trust faces. These videos work as blog post embeds, YouTube content, and social proof simultaneously. Pages with face-in-corner walkthroughs consistently convert better than text-only pages.
Extracted from
Indie TM #9: Six Demos and a BYOK Debate